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Let us help you plan your perfect Australian adventure

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Australian Travel Agency

42 Circular Quay West

Sydney, NSW 2000

Australia

Call Us

Phone: +61 2 8765 4321

International: +61 2 8765 4321

Fax: +61 2 8765 4322

Email Us

General Inquiries: [email protected]

Bookings: [email protected]

Support: [email protected]

Office Hours

Monday to Friday: 9:00 AM - 6:00 PM AEST

Saturday: 10:00 AM - 4:00 PM AEST

Sunday: Closed

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Fill out the form below and our team will get back to you within 24 hours.

Frequently Asked Questions

Find quick answers to common questions

How far in advance should I book my tour?

We recommend booking at least 3-6 months in advance for most tours, especially if you're traveling during peak season (December-February). This ensures availability and often provides early booking discounts. For custom tours, 6-12 months advance planning is ideal.

Do I need a visa to visit Australia?

Most visitors to Australia need a visa or an Electronic Travel Authority (ETA) before traveling. The specific requirements depend on your nationality, purpose of visit, and length of stay. We can provide general guidance, but we recommend checking with the Australian Department of Home Affairs for the most current information.

What's the best time of year to visit Australia?

Australia's seasons are opposite to those in the Northern Hemisphere. The best time to visit depends on your destination:

  • Northern Australia (including the Great Barrier Reef): May to October (dry season)
  • Southern Australia (including Sydney and Melbourne): September to May (spring, summer, and autumn)
  • The Red Centre (Uluru): April to October (cooler temperatures)

Our travel specialists can help you plan your trip based on your specific interests and destinations.

Can you accommodate dietary restrictions on your tours?

Yes, we can accommodate most dietary requirements with advance notice. Australia is very accommodating for vegetarian, vegan, gluten-free, and other special diets. Please inform us of any dietary needs when booking so we can make appropriate arrangements with restaurants and accommodations included in your tour.

What's your cancellation policy?

Our standard cancellation policy is:

  • 60+ days before departure: Full refund minus deposit
  • 30-59 days: 50% refund
  • 15-29 days: 25% refund
  • 0-14 days: No refund

We strongly recommend purchasing travel insurance to protect against unexpected cancellations. Some tours may have different cancellation terms, which will be clearly stated during the booking process.